Sree Gloves is a widely recognised manufacturer and proud owner of a trendy brand specialising in fitness accessories.We commenced our journey as Lead Leathers, a leather tannery, in 1984. Our experience in the industry is extensive and diverse.
FAQ
Are you a manufacturer, distributor, or retailer of carpal gloves?
As a manufacturer, we directly distribute and retail our products to customers.
How do you stay updated with the latest advancements in carpal glove technology?
We constantly update our knowledge by consulting researchers, medical professionals, and published journals. We implement the latest technological advancements throughout our product design and manufacturing process.
What symptoms relate to carpal tunnel syndrome or similar hand/wrist conditions?
The earliest and most common symptoms of carpal tunnel syndrome or tendonitis are numbness and tingling sensations in the thumb, index, middle, and ring fingers. It’s important to note that both CTS and Tendonitis can have similar symptoms, such as pain and weakness in the hand and wrist. Other symptoms include burning sensations that can disrupt sleep, decreased finger coordination, or difficulty gripping small objects.
Should I consult a healthcare professional before I buy a Smart glove?
Consult a healthcare professional for wrist-related pain, but purchasing a comfort and support glove is optional.
Have healthcare professionals or organisations recommended or endorsed your comfort gloves?
Many healthcare professionals recommend using Smart computer gloves to alleviate wrist pain.
How do you assist customers with using and maintaining their carpal gloves?
Before using your carpal gloves, it’s essential to inspect them for any signs of wear, tear, or damage. Be sure to check for loose threads, stretched elastic, or weakened materials. When not in use, store your gloves in a clean, dry place to avoid exposing them to direct sunlight, extreme temperatures, or humidity. The frequency of washing your carpal gloves depends on how often you wear them and your activities. As a rule, washing them when they become soiled is a good practice. If your gloves become too loose or tight, consider getting a new pair that fits properly.
How do your comfort gloves provide relief from discomfort or pain?
19.ten’s Smart Glove is a Patented proprietary product used explicitly for RSI of the wrist, including Carpal Tunnel Syndrome. Its intended use is for pain relief and preventing the occurrence of RSI in the wrist.
Do you offer different sizes and styles to accommodate customer needs?
We offer a variety of glove sizes and colours for both men and women. Please check the product details on our website for a detailed size chart and colour options.
Are your gloves suitable for both left and right hands?
The 19.ten smart computer gloves are a pair, with one for each hand.
How do you ensure the durability and effectiveness of your gloves?
The 19-ten computer gloves are patented and feature a proprietary channel design and cushioned support for maximum effectiveness. They are constructed with durable materials, such as leather and mesh fabric, and feature double stitching.
Have your products been reviewed by any independent third parties?
The product was conceptualised and developed in 2017, underwent a rigorous evaluation process, and was patented. Professionals review these gloves, which have undergone extensive trials before they are introduced to the broader market.
Do you help with sizing and product selection?
We are happy to assist you with any requests regarding sizing and product selection. Contact us, and we’ll gladly help.
Do your products come with a warranty? If so, what does it cover and for how long?
We provide a 10-day return and replacement policy for manufacturing defects.
Do you offer customisation options for carpal gloves, such as branding or unique designs
We provide customisation options for carpal gloves, which include the ability to add branding or unique designs.
What sets your smart glove apart from other competing products?
19.ten Smart Gloves are made with breathable materials, avoiding stiffening batters or metals, providing comfort for prolonged use, and allowing wearers to perform daily activities easily.
Have any unique features or technologies incorporated into your gloves?
Our product is patented and features a unique and proprietary ergonomic design with channel support padding at the bottom that provides cushioning to the wrist. This helps to reduce pressure on the nerves and tendons in the wrist’s bony structure. Additionally, we have included adjustable closure tabs that allow the wearer to customise the position to their individual requirements.
Are the Smart Gloves the same as carpal gloves or wrist support products?
No, the 19.ten Smart Gloves are patented and different in technical and design aspects from carpal gloves or wrist supports. Still, they help prevent any form of Repetitive Strain Injury (RSI) of the wrist, including carpal tunnel syndrome.
Are your gloves compatible with different computer devices?
Yes, it is compatible with all computing devices
Are the gloves compatible with various computer devices, including desktops, laptops, and touchscreen?
Yes. 19.ten’s computer gloves empower users to confidently and safely navigate their digital world without fear of wrist injuries. With all-in-one protection, these gloves allow seamless use of various devices, from desktop keyboards to mobile phones.
What types of carpal gloves do you offer? (e.g., wrist support gloves, compression gloves, gaming gloves, etc.)
19.ten Smart Gloves are Patent-Pending and designed to protect and support the wrists from RSI while gaming or working on laptops and PCs. Additionally, they offer moderate compression for the palms and fingers and relieve pain.
What types of computer gloves do you offer? (e.g., typing gloves, gaming gloves, touchscreen gloves, etc.)
Computer gloves by 19.ten are designed to provide all-in-one protection and prevent wrist injuries while using standard desktop keyboards, laptop keyboards, mouse, tablets, mobile phones, gaming controllers, and other gadgets. These gloves are also adaptable to normal work conditions, making them ideal for anyone who wants to work comfortably and safely.
Are non-medical methods like wearing a Smart Glove helpful in alleviating hand and wrist discomfort?
A smart glove helps alleviate hand and wrist discomfort and prevents further damage.
What features are most important in Smart Gloves (e.g., comfort, support, style, price)?
19ten Smart Computer Glove product provides all-day support and comfort when worn.
Are these Smart Gloves adjustable for a custom fit?
The Smart Gloves feature convenient closure tabs for customisable sizing.
Can these gloves be worn discreetly under clothing to help with carpal tunnel syndrome?
The 19. ten gloves are trendy and equipped with moisture-wicking and Oduor control features. They can be worn proudly both inside and outside of work.
How often should I wear carpal gloves? Is it during specific activities, all day, or only at night?
The 19.ten Smart Gloves provide all-day comfort and enable convenient daily activities.
Can we use cycling gloves/biking gloves instead of Smart gloves?
Smart gloves are a patented product with a proprietary design to relieve wrist pain and preventive relief from wrist RSI. The other gloves might not provide sustained pain relief.
How many hours in a day should I use the product?
The Smart gloves are washable and designed for all-day use. They can be used while using a computer, laptop, or any gadget and won’t hinder your daily activities.
How long should I use the product?
If you experience wrist pain due to extended use of computers or gadgets, this product can help. It has been explicitly designed to provide targeted support and relief for wrist-related RSI, making it highly recommended for regular use. Incorporating this product into your daily routine reduces the risk of developing wrist-related RSI and maintains a comfortable and productive work experience.
Is the product washable?
It is recommended to wash the product with cold water and a mild detergent and to air dry it thoroughly to remove any dampness. The product can be washed and reused continuously.
What is the life term of the product?
We guarantee a minimum life of 6 months. During our trial phase, some customers used it for more than a year.
Do you offer gloves specifically designed for gaming or other niche computer activities?
Smart computer gloves are specifically designed for gaming and other niche computer activities.
How do your computer gloves contribute to ergonomic comfort during computer use?
Our product has a unique and innovative ergonomic design, featuring channel support padding at the bottom that provides cushioning to the wrist. This helps reduce pressure on the nerves and tendons in the bony structure of the wrist, ensuring optimal comfort for all-day use. Our patented glove is the only one that effectively positions the hand and wrist at a 10-degree angle, providing the best possible comfort. Moreover, we have included adjustable closure tabs, allowing the wearer to customise the position to their requirements.
Can you provide details about the materials used in your gloves?
The product’s materials include leather, custom-made multi-directional stretch fabric, a custom-designed PU foam channel, and rubber closure tabs.
Are your products produced using sustainable or eco-friendly materials?
Our products use sustainable and eco-friendly materials that comply with the REACH standards.
What type of fastener is used for Smart Carpal gloves (e.g., Velcro, snaps, zippers)?
The gloves are fastened using Hook and Loop closure tabs.
How do you handle customer complaints and returns?
Customer complaints are promptly addressed and resolved within 24 hours. Additionally, we have dedicated services for pickup of return requests within 3 days of receiving them.
Are there bulk purchase discounts available?
Yes. Direct from the factory, you can receive attractive discounts on bulk purchases of more than 25 units. Please contact the customer care number for further details.
What are your shipping options, and what are the associated costs?
We partner with top-rated shipping companies to handle delivery at an all-inclusive price.
What is the typical delivery time for orders?
All orders are picked, packed, and dispatched on the same day. Deliveries will be made within 4 to 6 days.
Do you offer international shipping?
International shipping is available, but the cost varies based on the destination and carrier fees.
How can customers reach your customer support team?
Our support team can be reached through various channels, including email, WhatsApp, and phone numbers provided on the website.
What is your response time for inquiries and support requests?
We aim to respond to all inquiries and support requests within 12 to 24 hours.
What is your return policy, and are there any associated fees?
Our return policy covers items with manufacturing defects or size issues at no cost to the customer.
How do you handle returns for defective or damaged products?
We require a picture of the defective or damaged product sent to our customer service via WhatsApp for immediate replacement.